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Auto Refinance

SEP 26, 2021

How to send your car refinance documents to Caribou



7 min read

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During your auto refinance, you'll need to provide us with some documents about your vehicle and yourself. The documents must be accurate, clear, and readable.

The documents you’ll need are based on the offer you selected, your lender and your state.

For each document you send, they must be accurate, clear, and easy to read. This lets us process your auto refinance much faster, so you can start saving on your auto loan.

To make things easier for you, you can upload your documents directly from your smartphone. Here’s how you should do that.

Using a document scanning app

iOS devices (iPhone / iPad / iPod Touch)

Do you have an iPhone, iPad, or iPod Touch? You should be able to use your phone’s built-in document scanner, which makes scanning and signing documents super easy! To find the scanner:

  • Open the Notes app

  • Create a new note

  • Tap the Camera button

  • Tap Scan Documents

For full instructions on how to scan or sign documents

Click here to visit the Apple website

Using your smartphone camera

Turn off your flash

The flash on your camera can make your documents harder to read. We recommend taking pictures in a well-lit room instead. Avoid shadows for the best quality image.

Document sending FAQs

  • How can I send my documents to refinance my car? You can use your smartphone or a document scanning application to send in your car refinance documents.

Other refinancing resources

Learn about the basics of auto refinancing and how it works

Check your refinanced loan savings with our calculator

See which personal and auto refinancing docs to use

Through Caribou, you could start saving today!

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Contact Details
NMLS #1746612

Mon - Fri: 9am - 8pm EST

Sat - Sun: 9am - 4pm EST

717 17th Street, Suite 700
Denver, CO 80202

* This information is estimated based on consumers whose auto refinance loan funded through Caribou between 3/1/2023 and 3/1/2024, and had an existing auto loan on their credit report. These borrowers saved an average of $115.72 per month. Refinance savings may result from a lower interest rate, longer term, or both. There is no guarantee of savings. Your actual savings, if any, may vary based on interest rates, the repayment term, the amount financed, and other factors.

+ To check the refinance rates and terms you qualify for, we conduct a soft credit pull that will not affect your credit score. However, if you choose a loan product and continue your application, we or one of our lending partners will request your full credit report from one or more consumer reporting agencies, which is considered a hard credit pull and may affect your credit.

++ Social security number is required should you choose to move forward in the loan application process.

** APR is the Annual Percentage Rate. Your actual APR may be different. Your APR is based on multiple factors including your credit profile and the loan to value of the vehicle. APR ranges from 5.95% to 28.55% and is determined at the time of application. Lowest APR is available for a 60 month term, to borrowers with excellent credit. Conditions apply. Advertised rates and fees are valid as of 3/4/24 and are subject to change without notice.

Terms and Conditions apply. Caribou reserves the right to modify or discontinue products and benefits at any time without notice. Participating lenders, rates and terms are also subject to change at any time without notice. The information you provide to us is an inquiry to determine whether our lenders can make you a loan offer. If any of our lending partners has an available loan offer for you, you will be invited to submit a loan application to the lender for its review. Not all borrowers receive the lowest rate. Lowest rates are reserved for the highest qualified borrowers. We do not guarantee that you will receive any loan offers or that your loan application will be approved. If approved, your actual rate will depend on a variety of factors, including term of loan, a responsible financial history, income and other factors. Offers not available in MD, MS, NE, NV, WV.

©2024 Caribou Financial, Inc. d/b/a Caribou. Caribou® is a registered trademark of Caribou Financial, Inc. All rights reserved.